DEFINITION: A Watch Commander (also referred to as a Watch Manager) is an Officer who leads a group of Security Officers, and is generally in charge of All the Officers on shift at a given point in time.

Supervision is the KEY to providing our clients with a superior service. The better we supervise and manage our officers, the better job they do for You! (the Client)  Human beings have limitations, and no supervisor can be everywhere at one time. Additonal supervisors can be hired, but this increases your hourly billing rate. This is where the Watch-Commander Guard Management System comes into play. This powerful technology tool does exactly what it's name implies, it checks on ALL the Officers on shift at a give time.

Using GPS Tracking, the system determines if officers are on site, and patrolling as directed by thier post orders. It also insures that they're making entries in thier patrol logs to keep you well informed. If an officer fails to do these essential tasks on the established schedule, The Watch-Commander System, notifies them in REAL-TIME that they need to get back to patrolling, or make a log entry. The system will repeat reminder messages for a limited time, but will ultimately notify a human supervisor if the officer, in question, fails to take corrective action.

Human supervisors can become fatigued or distracted, but The Watch-Commander System doesn't care if it's 3:00 AM or 12:00 Noon. Every 30 seconds, Watch-Commander scans ALL active sites, to make sure 'Your Security Officer' is performing his or her assigned tasks as you directed.

Watch-Commander doesn't need to sleep, or take a break, or stop for meals, it has one mission: To Insure 'Your Security Officer' does exactly what you're paying them to do!